Regional Digital Payments Manager

Dakar, Dakar Region, Senegal | Technology | Full-time

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Department: Technology

Location: Dakar, Senegal or Bamako, Mali

Report to: Director of Product

 

About myAgro:

myAgro is a non-profit agritech social enterprise based in West Africa. We have developed a mobile savings model that allows farmers to invest their own funds in high-quality seed, fertilizer, and agricultural training to increase their harvest and income by 50-100%. Our North Star is to support 1 million farmers in 2026 - providing them the tools they need to prosper. Our organization has received recognition and support from Skoll Foundation, Echoing Green, World Bank, and The Audacious Project from TED. Learn more from our founder and CEO here.

 

About the Role:

A necessary way of scaling myAgro's impact is through facilitating digital payment products for our customers, making it easier and faster for farmers to save towards their agricultural products. myAgro is looking for a Mobile Money Network Manager to develop partnerships with important digital payment platforms including; mobile money providers and aggregators. This new role is necessary for developing our digital payment strategy in West Africa and expanding our proportion of mobile money payments from 30% to 100% in 3 year and will report to the Director of Product.

 

You Will:

Strategy

  • Define and promote a Regional Digital Payments strategy which increases financial inclusion and transaction volume
  • Develop growth partnerships with mobile money providers across West Africa

Delivery

  • Project manage all mobile money integrations
  • Develop a framework for choosing and managing mobile money partners/integrations
  • Lead the support and improvement plan for all existing partnerships/integrations
  • Work with in-country team members on the roll-out and training for Digital Payment products

Adoption

  • Create Indicators to monitor and evaluate the impact and reach of Digital Payments
  • Co-design the operational strategy and customer journey for Digital Payments with field teams
  • Ensure that staff members and clients can use our Digital Payment products with confidence

 

You Have:

  • Minimum of 3 years working experience within financial services where mobile money is prevalent
  • Experience handling external partnerships
  • Product management experience including; user research, prioritisation, user acceptance testing, roll-outs and training
  • The ability to define Indicators and create dashboards to monitor the performance and effect of digital payments
  • English and French fluency, competency in any of the following languages are a plus; Wolof. Serer, Bambara and Swahili
  • You can collaborate with engineering and business, problem solve, adapt to new scenarios and maintain a long-term vision
  • A passion for the mission, vision and values of myAgro

 

Our Benefits:

  • Health insurance (including dental, vision and health coverage)
  • Approximately 4 weeks of paid time off each year
  • Retirement plan contributions
  • Professional development and laptop stipends
  • Flight benefit
  • The opportunity to make a difference for farmers everyday!

 

Application Process and Deadline

To apply, submit an application on our website. Include a cover letter (motivation letter) and a resume or CV. You should also complete the Plum survey. You can find a link to the Plum survey on the application form for the role. Please submit your application and documents in English. Only shortlisted candidates will be contacted by our team.

There is no fixed deadline as we hire on a rolling basis. If someone else is selected while you are interviewing, we will let you know and consider your application for future positions. The interview process includes the application form, the Plum assessment, short virtual interviews and typically a short written assignment or a visit to the field or one of our offices.

myAgro provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sexual orientation, marital/parental status, national origin, age, disability, political opinion, social status, veteran status, and genetics. myAgro complies with all applicable federal, provincial and local laws governing nondiscrimination in employment.